The following terms and conditions constitute an Agreement (‘Agreement’) between you and VRemedi , Wellness Private Ltd.. (“VRemedi ,” “we,” or “us”), the operator of VRemedi.com (the “Site”) and related websites, applications, services and mobile applications provided by VRemedi and on/in which these Terms of Use is posted or referenced (collectively, the “Services”). These terms of use (the “Terms of Use”), together with our PRIVACY POLICY, govern your use of the Services, both as a non-registered user and as a registered user.
BY USING OR OTHERWISE ACCESSING THE SERVICES, AND/OR BY REGISTERING WITH US, YOU AGREE TO THE TERMS OF THIS AGREEMENT, INCLUDING THE INFORMATION PRACTICES DISCLOSED IN OUR PRIVACY POLICY AND THE USE RESTRICTIONS IN THE ACCEPTABLE USE POLICY AND THE TERMS AND CONDITIONS IN THE ADDITIONAL TERMS. IF YOU DO NOT AGREE WITH THIS AGREEMENT, YOU CANNOT USE THE SERVICES. Please note that we offer the Services "AS IS" and without warranties. If you are registering an account or using the Services on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept this Agreement on such individual's or entity's behalf.
Portions of the Services are viewable without registering with us, but to actively participate or store your information, you must register as a member and authorize the use and disclosure of your information for purposes of allowing us to provide the Services and as otherwise disclosed in our Privacy Policy.
You acknowledge that although some Content may be provided by individuals in the medical profession, the provision of such Content does not create a medical professional/patient relationship, and does not constitute an opinion, medical advice, or diagnosis or treatment, but is provided to assist you with locating appropriate medical care from a doctor, dentist or other healthcare specialist, professional or provider (collectively, “Healthcare Provider”). “Content” means content, text, data, graphics, images, photographs, video, audio, information, suggestions, guidance, and other materials provided, made available or otherwise found through the Services and/or Site, including without limitation Content provided in direct response to your questions or postings.
WE MAKE NO GUARANTEES, REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO PROFESSIONAL QUALIFICATIONS, EXPERTISE, QUALITY OF WORK, PRICE OR COST INFORMATION, INSURANCE COVERAGE OR BENEFIT INFORMATION, OR OTHER CONTENT THROUGH THE SERVICES. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON ANY SUCH CONTENT. FURTHERMORE, WE DO NOT IN ANY WAY ENDORSE OR RECOMMEND ANY INDIVIDUAL LISTED OR ACCESSIBLE THROUGH THE SERVICES.
Services under this clause are remotely offered and consists of assessment by specialists whether or not operating through a medical institution who are qualified to provide a report containing an opinion in English, however this is not an alternative to primary healthcare opinion that is provided after due scrutiny of both the person and the results of medical examination before making a diagnosis, treatment recommendation etc.; but, the Services offered is only interpretation of the medical examination and information provided by the user. This is a limited service and aimed at people who are faced with difficult health circumstances or accessibility of quality health care facility near their home or in a dilemma with choices for healthcare option, and you are strongly encouraged to discuss the findings with your primary consulting physician. You acknowledge that the Service offered here is consultative and remote medical second opinion, and is formed on the assumption made from the information provided by you, and agree that there may be certain limitations while providing the Service, and won't form part of any legal dispute, compensation claim/ malpractice claim in any court, statutory body or tribunal. You can use the Services offered here only if you agree to the above given information.
Notwithstanding anything contained in this Terms and Conditions, VRemedi will allow users to enter information which would relate to medical conditions, diagnostic details, and material information relating to health and share this information with Healthcare Providers to generate quotes for procedures. Costs for certain procedures may either be pre-determined or customized depending on your request(s). If you opt for Remote Medical Second opinion as provided in clause 2, and have been recommended a procedure, VRemedi will, with your consent, share with you various prices from Healthcare Providers. You may directly choose to use this functionality and enter the requested information to get quotes from Healthcare Providers. The number of quotes from various Healthcare Providers will depend on the Hospital service Providers .VRemedi does not guarantee that a specific hospital or for that any hospital will provide quotes, and You acknowledge that the quotes and prices displayed are based on the information provided by you. The displayed cost for medical procedures may not be the final price, and can vary based on the physical tests before carrying out the procedures.
In connection with using the Site and the Services to locate and schedule appointments with Healthcare Providers, you understand that:
YOU ARE ULTIMATELY RESPONSIBLE FOR CHOOSING YOUR OWN HEALTHCARE PROVIDER.
VRemedi uses reasonable efforts to ensure that Healthcare Providers only participate in the Services if they hold all active licenses required by law to practice the specialties. VRemedi may exclude Healthcare Providers who, in VRemedi’s discretion, have engaged in inappropriate or unprofessional conduct.
Healthcare Providers listed through the Services with whom you may book appointments enter into contracts with us, and may pay us a fee in order to be marketed or highlighted through the Services. We will provide you with lists and/or profile previews of Healthcare Providers who may be suitable to provide the healthcare services you seek based on information that you provide to us (such as insurance information, geographical location, and healthcare specialty). In an effort to aid in the discovery of healthcare providers and enable the maximum choice and diversity of healthcare providers participating in the Services, these lists and/or profile previews may also be based on other criteria (including, for example, healthcare provider availability, past selections by and/or ratings of Healthcare Providers by you or by other VRemedi users, and past experience of VRemedi users with Healthcare Providers); but VRemedi
We make certain content posted through the website for informational purpose only which may have been reviewed by our personnel.. It is important to note, however, that the timeliness, accuracy, and completeness of any or all of the Content is not guaranteed. Neither the authors, the editorial personnel, nor any other party involved in the preparation or publication of this work can guarantee that the Content contained herein is accurate or complete, and they will not be responsible for any errors or omissions or for the results obtained from the use of such Content.
You are encouraged to independently confirm the content contained herein with other sources and to seek the advice of a qualified Healthcare Provider.
Healthcare Provider and practice Content is intended for general reference purposes only. Healthcare Provider Content is both provided by the Healthcare Provider and/or office staff, and collected from multiple other data sources that may not be confirmed by the Healthcare Provider. Such Content often changes frequently and may become out of date, incomplete or inaccurate. Neither the Site nor VRemedi provides any advice or qualification certification or competence about any particular Healthcare Provider. You are encouraged to independently verify such Content.
The procedures, products, services and devices discussed and/or marketed through the Services are not applicable to all individuals, patients or all clinical situations. Any products, services or devices represented through the Services by advertisers, sponsors, and other participants of the Services, either paid or unpaid, are presented for your awareness and do not necessarily imply, and we make no claims as to, safety or appropriateness for any particular individual or prediction of effectiveness, outcome or success.
As part of the registration process, you will provide an e-mail address and create a password. These are your credentials for accessing the Services that are only available to members ("Credentials"). You should keep your Credentials private and not share your Credentials with anyone else. You must immediately notify us if your password has been stolen or compromised by sending an email to info@vremedi.com.
“Your Information” includes any information that you provide to VRemedi, including but not limited to, any information that you provide
conduit for the distribution and publication of Your Information. However, VRemedi may take any action that it deems necessary or appropriate in its sole discretion if VRemedi believes that Your Information creates a risk of liability to VRemedi. VRemedi may, in appropriate circumstances and in its sole discretion, remove or disable access to material or content on the Website that may, in its view, violate the rights of third parties or is otherwise harmful to VRemedi.
If you believe that any material on the Website infringes a VRemedi that you own or are authorized to represent, please provide VRemedi with a written notice (e-mail is sufficient) that includes the following information: (a) electronic or physical signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the VRemedi work claimed to have been infringed; (c) a description of where the material that you claim is infringing is located on the Website; (d) your address, telephone number, and e-mail address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the VRemedi owner, its agent, or the law; and (f) a statement by you, under penalty of perjury, that the information in your notice is accurate and that you are the VRemedi owner or authorized to act on the VRemedi owner's behalf.
Usual, mandatory and any other charges for any medical or related services rendered by Healthcare Providers will apply and will be entirely your responsibility to pay them. You must resolve any dispute between you or any Healthcare Provider (if services are sought from them directly) arising from any transaction hereunder directly with the Healthcare Provider. In an event where the services were sought through VRemedi, we will use commercially reasonable effort to escalate it to the Healthcare Provider for amicable settlement of such dispute between you and the Healthcare Provider. (If payment for services were made through VRemedi).
You are responsible for all use of the Services and for all use of your Credentials, including use by others to whom you have given your Credentials. You may only use the Site and the Services for lawful, non-commercial purposes. You may not use the Site in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the Site or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password mining or any other means. You may not accumulate or index, directly or indirectly, any Content or portion of the Site and/or Services (including, without limitation, Healthcare Provider or practice information, appointment availability, price information, and Insurance Content) for any purpose whatsoever.
You are also responsible for reviewing and complying with the terms set forth in this document. In addition to our rights in these Terms and Conditions, we may take any legal action and implement any technological measures to prevent violations of the restrictions here under and to enforce these Terms of Use or our Terms and Conditions.
Changes to the Services
We may from time to time add new services to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about the new services will be included through the Services, and the use of new services will be governed by this Agreement. You agree that VRemedi will not be liable to you or any third party for any suspension or discontinuation of any of the Services or portion thereof.
The Services may include links to other websites, including links provided as automated search results. Some of these websites may contain materials that are objectionable, unlawful, or inaccurate. These links are provided for your convenience only and we do not endorse these sites or the products and services they provide. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other websites.
You will have the opportunity to submit feedback regarding your experiences with Healthcare Providers featured through the Services, to submit inquiries concerning possible medical needs and to participate in the other interactive and community features of the Site (collectively “Posted Information”). It is important that you act responsibly when providing Posted Information. All Posted Information must comply with our Terms and Conditions.
VRemedi reserves the right to investigate and at our discretion take appropriate legal action against anyone who violates this provision or the Terms and Conditions, including without limitation, removing any offending communication from the Services and terminating the membership of such violators or blocking your use of the Services.
By posting Posted Information through the Services, you agree to and hereby do grant, and you represent and warrant that you have the right to grant, to VRemedi and its contractors an irrevocable, perpetual, royalty-free, fully sub licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Posted Information and to adapt, edit, translate, prepare derivative works of, or incorporate into other works, such Posted Information. This license is non-exclusive, except you agree that VRemedi shall have the exclusive right to practice this license to the extent of combining your Posted Information with the Posted Information of other VRemedi users for purposes of constructing or populating a searchable database of reviews and information related to the healthcare industry.
Any and all materials (other than information given in connection with registration, which shall be treated as set forth in other provisions of this User Agreement), including without limitation patient surveys, physician responses, suggestions, feedback, ideas, concepts, comments, illustrations and other materials that you disclose or offer to us on or in connection with this Site or any Site Materials ("Submissions") are submitted by you without any restrictions or expectation of confidentiality (except those mandated by law). You hereby assign to us without additional consideration or further obligation, all rights now known or hereafter existing to use, allow others to use, or assign the right to use, the Submissions. You further agree that your Submissions may be used without restriction for any purpose whatsoever, commercial or otherwise, without compensation to you, including the right to use, reproduce, modify, adapt, publish, transmit, publicly perform or display, translate, create derivative works from, or otherwise communicate to the public the Submissions on this Site or elsewhere by us, our assigns or others we have allowed to use your Submissions. You will not assert any proprietary right or moral right of any kind with respect to any Submissions.
You represent and warrant to VRemedi that you own, or are otherwise lawfully authorized to use, all Submissions and portions thereof that you transmit to or through this Site;
All of the Content is owned by us or our licensors and is protected by copyright, trademark, patent, and trade secret laws, other proprietary rights, and international treaties. You acknowledge that the Services and any underlying technology or software used in connection with the Services contain VRemedi’s proprietary information. We give you permission to use the aforementioned content for personal, non-commercial purposes only and do not transfer any intellectual property rights to you by virtue of permitting your use of the Services. You may print, download, and store information from the Site for your own convenience, but you may not copy, distribute, republish (except as permitted in this paragraph), sell, or exploit any of the content, or exploit the Site or Services in whole or in part, for any commercial gain or purpose whatsoever. Except as expressly and unambiguously provided herein, neither VRemedi nor its suppliers grant you any express or implied rights, and all rights in the Site and the Services not expressly granted by VRemedi to you are retained by VRemedi.
VRemedi and its affiliates (“VRemedi” or the “Software”) are committed to protecting the interest and rights of individuals who visit the VRemedi’s Web sites and individuals who register to use the Services as defined below. This Web Site Terms of Service describes the VRemedi ’s practices in relation to the use of the VRemedi ’s Web sites and the related applications and also the services offered under the “VRemedi ”, trade name which includes the services branded as under VRemedi and which applications and services are accessible via the VRemedi Web site listed below (the “Services”). To learn more about the VRemedi’s website terms relating to content that has been made publicly available on the Internet and that is accessed, used and maintained in connection with the provision of the Services, please visit the Indexed Content Terms and Conditions.
The materials, content and services on the Website, including their selection and arrangement, are protected by VRemedi and/or other intellectual property laws, including laws of India and other countries, treaties and international conventions. Any unauthorized use of the materials, content or services available on the Website may violate such laws. VRemedi does not grant any express or implied right or license under any VRemedi or other intellectual property in any material, content or service on the Website, except as authorized in these Terms and Conditions. Except for printing not more than two copies of materials or content provided on the Website for use consistent with the purposes for which you are authorized to have access to such materials or content, no portion of the materials, content or information on the Website may be reproduced or distributed in any form or by any means without VRemedi’s prior written permission.
VRemedi (VRemedi ) and certain other names or logos displayed on the Website are trademarks of VRemedi , and all related products and service names, design marks and slogans are the trademarks of VRemedi , and are protected by the trademark laws and other intellectual property laws of the India and WIPO, and by international treaties and conventions. Elements of the site, including, but not limited to the “look” and “feel” of the Website, are protected by trade dress and other laws and may not be copied or imitated in whole or in part.
The Website and its services are intended for entities and individuals seeking the services offered by Vremedi. The Website may be used only for lawful purposes within the context of the foregoing intention. VRemedi is the sole interpreter of the Website's intended and acceptable use. It is your responsibility to ensure that your use of the Website complies with these Terms and Conditions of Use. As one of the conditions of your use of the Website, you represent, warrant and agree, as the case may be, to VRemedi that:
The website and its content are provided on an 'as is' basis without any warranties of any kind, express or implied. VRemedi , its affiliates, parents and subsidiaries, to the fullest extent permitted by law, disclaim all warranties, whether express or implied, including the warranties of merchantability, title, non-infringement of third parties’ rights, fitness for particular purpose, quality, accuracy, quiet enjoyment or website availability. Without limiting the foregoing, VRemedi makes no warranty that
Website content may contain inaccuracies or typographical errors. VRemedi makes no representations or warranties regarding the accuracy, reliability, completeness or timeliness of the website or its content. By using the website, you agree to these terms and conditions of use, and you agree to use the website at your own risk. VRemedi may change the website at any time. VRemedi reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the website.
VRemedi does not warrant that the website will operate error-free or that the website and its servers are free of computer viruses, worms, Trojan horses or other harmful mechanisms. If your use of the website or the contents results in the need for servicing or replacing equipment or data, VRemedi is not responsible for those costs. You assume all responsibility and risk for your use of this website and the internet generally.
If you have been issued a user name and password for the purpose of gaining access to restricted areas of the Website, you are responsible for maintaining the confidentiality of your user name and password. You are no longer authorized to use, and you may not use, the user name and password if, at any time, you are no longer authorized to have access to the restricted areas of the Website, or if the conditions which entitle you to access cease to exist. You are responsible for all uses of your user name and password whether or not you have expressly or impliedly authorized such use. VRemedi is entitled to rely on your compliance with the foregoing, and to assume that any person accessing restricted areas of the Website using your user name and/or password is you, or is authorized by you to enter into agreements or make warranties or representations on your behalf.
In no event shall VRemedi be liable to you or any third party for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data, or business interruption) resulting from the use of or access to, or the inability to use or access, the website its content and/or any document, whether based on warranty, contract, tort, or any other legal theory, and whether or not VRemedi has been advised of the possibility of such damages. If the limitations set forth above are held inapplicable or unenforceable for any reason, then VRemedi’s maximum liability to you to the greatest extent for any type of damages shall be limited to the money you have paid VRemedi for any service(s) or such amount as applicable law requires.
You agree to indemnify, defend and hold harmless VRemedi , and all its officers, directors, members, owners, agents, employees, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) from and against any and all liability and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions or any use of your user name and password, including, without limitation, attorney’s fees and costs. You shall cooperate as fully as reasonably required in the defense of any claim. VRemedi reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of VRemedi.
Please refer to the Privacy Policy for more information on this section.
VRemedi is under no obligation to monitor any information posted to the Website, but it may monitor any such information at random. Posted information determined to breach any provision of these Terms and Conditions may be removed in VRemedi’s sole discretion, for which it shall have no liability.
You are prohibited from taking any actions that will violate or attempt to violate the security of the Website, including, without limitation
Except as explicitly stated otherwise, all notices, requests, claims, demands and other communications between the parties shall be in writing. An email can also be sent to info@vremedi.com intimating VRemedi of such notice.
This Website (excluding any linked sites) is controlled by VRemedi from its offices within the city of Bangalore. The laws applicable to the interpretation of these Terms and Conditions of Use shall be that is in effect in India, without regard to any conflict of laws rules thereof. VRemedi makes no representation that the content, materials, services or information available on the Website are appropriate for access outside of India and accessing them from jurisdictions where they are illegal is prohibited. Those who choose to access this Website from outside India will do at their own risk, and are responsible for compliance with local laws. You agree to submission of any dispute arising under or in connection with the use of this Website and/or its Contents to the city of Bangalore, and hereby agree to submit to the exclusive jurisdiction thereof.
If any provision of these Terms and Conditions of Use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. VRemedi’s failure to act with respect to a breach by you or others does not waive VRemedi’s right to act with respect to subsequent or similar breaches. You acknowledge that transmissions to and from the Website are not confidential and your communications may be read or intercepted by others. You acknowledge that by submitting communications to VRemedi, no confidential, fiduciary, and contractually implied or other relationship is created between you and VRemedi other than pursuant to this Agreement.
Certain areas of the Website are subject to additional terms and conditions of use. By using such areas, or any part thereof, you agree to be bound by such additional terms and conditions of use. You acknowledge that VRemedi as a brand name (trading name) and as an online platform is the property of VRemedi Wellness Private Limited, a company registered under the Indian Companies Act of 2013. All rights and decisions making ability on behalf of VRemedi are exclusively reserved to VRemedi.
If you have any complaints, questions or comments about these Terms and Conditions of Use, the Website and/or the Content, please feel free to e-mail us at info@vremedi.com .